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Policies

Here you can find our policy agreements 

Refund Policy 

Refunds: We regret to inform you that, as a standard policy, JetLife #1 Apparel does not offer refunds on any purchased items. All sales are final.

Exchanges: In the event that you are dissatisfied with your purchase, we offer an exchange option within 5 days of the purchase date. To be eligible for an exchange, items must be in their original condition, unworn, and with all tags still attached.

Exchange Procedure:

  1. Contact our customer service team at info@jetlife1apparel.com within 5 days of receiving your order.

  2. Provide proof of purchase and specify the item(s) you wish to exchange.

  3. Once the exchange is approved, securely package and ship the item(s) back to the address provided by our customer service team.

  4. Upon receiving the returned item(s), we will inspect them to ensure they meet the exchange criteria.

  5. If approved, we will process the exchange, and the replacement item(s) will be shipped to you promptly.

Exceptions: Please note that certain items, such as clearance or final sale items, may not be eligible for exchange. This policy also does not cover items damaged due to improper use, accidents, or any alteration.

For any further inquiries or assistance, feel free to reach out to our customer service team at [Customer Service Email/Phone].

Thank you for choosing JetLife #1 Apparel. Your satisfaction is our priority.

JetLife #1 Apparel

Privacy Policy

At JetLife #1 Apparel, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect:

  1. Personal Information:

    • Contact Information (Name, Email Address, Phone Number).

    • Shipping and Billing Address.

    • Payment Information (Credit Card Details).

    • User Account Data.

  2. Non-Personal Information:

    • Browsing History.

    • Device Information (IP Address, Browser Type, Location).

How We Use Your Information:

  1. Order Processing:

    • Fulfilling and managing orders.

    • Communicating order status and shipping information.

  2. Customer Support:

    • Responding to inquiries and providing support.

  3. Marketing:

    • Sending promotional emails and updates (you can opt-out anytime).

    • Analyzing trends to improve our products and services.

  4. Security:

    • Protecting against fraud or unauthorized transactions.

Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to external parties unless required for order fulfillment or legal compliance. Trusted third parties assisting in website operation, marketing, or servicing your needs may have limited access to your information.

Data Security:

We implement various security measures to protect your personal information. However, no online platform can guarantee absolute security.

Your Choices:

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt-out of promotional communications.

Changes to This Policy:

JetLife #1 Apparel reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us:

For questions or concerns regarding this Privacy Policy, please contact us at info@jetlife1apparel.com

Thank you for trusting JetLife #1 Apparel with your information.

JetLife #1 Apparel

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